Privacy Policy

Your Privacy Matters to Us

IMFARA INCORPORATION (“we,” “us,” “our,” or “IMFARA”) is committed to protecting your privacy and ensuring you have a positive experience on our website and while engaging with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Last Updated: [January 2026]

1. Introduction

IMFARA INCORPORATION operates across multiple business divisions including investment facilitation, architectural design, healthcare services, information technology, apparel trade, and corporate social responsibility initiatives. This Privacy Policy applies to all our websites, services, and interactions with clients, partners, investors, and visitors.

Please read this Privacy Policy carefully. By accessing and using IMFARA’s websites and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

A. Information You Provide Directly

Contact Forms & Inquiries

Name, email address, phone number
Company name and business details
Message content and inquiry type
Professional background and interests

Account Registration

Login credentials (username, password)
Personal and business profile information
Payment and billing information
Communication preferences

Investment & Partnership Inquiries

Financial information (investment amount, sources)
Business goals and investment preferences
Due diligence documentation
Banking and identification details

Healthcare Services (Healthyou Club)

Medical history and health information
Insurance details
Emergency contact information
Treatment preferences and allergies

Recruitment & Employment

Resume and career information
Educational background
References and work history
Interview notes and assessments

Donations (Ismail-Nasra Foundation)

Donor name and contact information
Donation amount and method
Tax identification information
Donation preferences and recurring gift details

B. Information Collected Automatically

Website Usage Data

Browser type and version
Operating system
IP address and location data
Pages visited and time spent
Links clicked
Referral source

Cookies & Tracking Technologies

Persistent and session cookies
Web beacons and pixels
Analytics data
Device identifiers

Communication Data

Email opens and clicks
Call logs and duration
Chat conversations
Message content and metadata

3. How We Use Your Information

IMFARA uses collected information for the following purposes:

A. Service Delivery

Processing investment inquiries and applications
Managing healthcare and wellness services
Providing architectural and construction consultancy
Delivering technology solutions and support
Facilitating trade and export operations
Processing donations and CSR activities

B. Business Operations

Responding to inquiries and customer support
Sending transactional communications
Managing contracts and agreements
Financial processing and accounting
Legal compliance and regulatory requirements
Fraud prevention and security

C. Marketing & Communication

Sending newsletters and updates
Promotional materials and special offers
Event invitations and announcements
Industry insights and thought leadership
Survey and feedback requests
Personalized recommendations

D. Analytics & Improvement

Website performance analysis
User experience optimization
Service improvement and development
Market research and trend analysis
Business intelligence and reporting

E. Legal & Compliance

Regulatory compliance (tax, labor, investment laws)
Legal proceedings and dispute resolution
Audit and compliance verification
Government and authority requests
Contract enforcement

4. Data Sharing & Disclosure

A. Third Parties We Share With

Service Providers

Payment processors and banks
Email and hosting service providers
Analytics and reporting tools
Cloud storage providers
IT support and security vendors

Business Partners

Healthcare facilities (for medical tourism)
Construction and design vendors
Technology solution providers
International trade partners
Government agencies and regulators

Affiliates & Subsidiaries

IMFARA Interiors & Architecture (IIA)
Healthyou Club
Ismail Creations
IMFARA Tech division
Ismail-Nasra Foundation

Legal Requirements

Law enforcement and government agencies
Court orders and legal proceedings
Regulatory authorities
Tax authorities
Data protection authorities

B. Data We Do NOT Share

IMFARA does not:

Sell personal data to third parties for profit
Share sensitive health information without consent
Disclose investment details without authorization
Rent or lease mailing lists
Share data for unrelated marketing purposes

5. Data Security

Our Security Measures

IMFARA implements comprehensive security measures to protect your information:

Technical Safeguards

SSL/TLS encryption for data transmission
Secure password protocols and hashing
Firewalls and intrusion detection systems
Regular security audits and penetration testing
Secure data centers with access controls

Administrative Safeguards

Employee training on data protection
Confidentiality agreements with staff
Access restrictions and role-based permissions
Incident response and breach protocols
Regular data protection compliance reviews

Physical Safeguards

Secure office facilities with controlled access
Document storage and destruction procedures
Equipment security measures
Visitor protocols and ID verification

Limitations

While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining confidential login credentials.

6. Your Data Rights & Choices

A. Access & Portability

You have the right to request access to your personal information and receive a copy in a portable format.

B. Correction & Amendment

You can request correction of inaccurate or incomplete information.

C. Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

D. Objection & Opt-Out

You can opt-out of marketing communications, cookies, and tracking technologies.

E. Withdrawal of Consent

You may withdraw consent for data processing at any time, except where required by law.

How to Exercise Your Rights

We will respond to your request within 30 days or as required by applicable law.

7. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device to enhance your browsing experience.

Types of Cookies We Use

Essential Cookies

Required for website functionality
Authentication and security
Cannot be disabled

Performance Cookies

Analytics and usage tracking
Website optimization
Anonymous data collection

Marketing Cookies

Advertising and promotion tracking
Retargeting and personalization
Social media integration

Managing Cookies

You can control cookie preferences through your browser settings. Disabling cookies may limit website functionality.

Cookie Consent: IMFARA uses cookie banners to request your consent before deploying non-essential cookies.

8. Third-Party Links

IMFARA’s website may contain links to external websites and services operated by third parties. We are not responsible for their privacy practices, content, or security. Please review their privacy policies before providing personal information.

9. Children’s Privacy

IMFARA services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Exception: Ismail-Nasra Foundation collects information about children for educational sponsorship with parental consent.

10. International Data Transfers

IMFARA operates internationally and may transfer your data to countries outside Bangladesh for service delivery and business operations. Where required by law, we implement appropriate safeguards including:

Standard contractual clauses
Adequacy determinations
Your explicit consent

11. Data Retention

How Long We Keep Your Data

Account Information: For the duration of your account + 2 years
Transaction Records: 7 years (tax and legal compliance)
Email Communications: 3 years
Website Analytics: 2 years
Cookie Data: Per cookie expiration settings
Legal Disputes: Until resolution + applicable statute of limitations

You can request deletion at any time, subject to legal retention requirements.

12. Changes to This Privacy Policy

IMFARA may update this Privacy Policy periodically to reflect changes in our practices, technology, law, or other factors.

Notice of Changes: We will notify you of significant changes via:

Email notification
Website announcement
Account notification
Updated “Last Modified” date

Your continued use of IMFARA services constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For Privacy Questions & Requests:

IMFARA INCORPORATION
Data Protection & Privacy Team
Dhaka, Bangladesh

Email: contact@imfara.com
Website: https://imfara.com

Response Time: We aim to respond to privacy inquiries within 5-10 business days.

14. Regulatory Compliance

IMFARA complies with applicable data protection laws including:

Bangladesh Data Protection: National Digital Security Act
International Standards: GDPR-aligned practices for EU clients
Industry Best Practices: ISO 27001 information security standards
Sector-Specific Regulations: Healthcare, financial, and trade compliance

15. Special Provisions by Division

Healthyou Club (Healthcare Services)

HIPAA-equivalent protections for health information
Confidentiality agreements with medical partners
Consent-based health data sharing
Right to access medical records

Investment Services

Confidential treatment of financial information
Securities law compliance
Due diligence data protection
Investor accreditation verification

Ismail-Nasra Foundation (CSR)

Child protection protocols
Parental consent for minor sponsorships
Beneficiary privacy safeguards
Donor anonymity options

16. Data Protection Officer

Designated Data Protection Contact:

Farhana
Director
IMFARA INCORPORATION

Email: contact@imfara.com
Website: https://imfara.com

Acknowledgment

By using IMFARA’s services and websites, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last Updated: [January 2026]
Version: 1.0